Important Information
Policies
To help make your stay at Diamond Hotel in Manila as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies at Diamond Hotel Manila are clear and guest-friendly.
Policies
Check-In / Check-Out:
Check-in begins at 14:00. Check-out is until 12:00.
Identification:
A valid government ID or passport is required at check-in.
Minimum Age:
Guests must be at least 18 years old to book or check in.
Deposit:
A refundable security deposit may be requested at arrival to cover incidentals.
Pets:
Pets are not allowed at the property.
Smoking:
Designated smoking areas are available. Rooms and indoor areas remain non-smoking.
Cancellation Policy:
Cancellations depend on the chosen rate plan. Flexible bookings allow free cancellation within the timeframe stated at booking. Prepaid or non-refundable bookings may incur charges.